Service & Support

Sales promotion: exhibition, booking conferences, estimation meeting.
2.2 Longitudinal services including:
Before sales service: introduce the functions of the products and analyze the advantage of the product compared with the similar product to the customer.
Selling services: guiding the customer to purchase the most fit products.

After-sales service
1. products installation height
2. products periodical maintenance
3. products conk out examination and repair
4. technique consultation or training
5. client’s difficulty reply (hot line or online service)
6. Products update service
Client training

Perfecto provides free training of LED system operation and maintenance. Our purpose is to make clients be able to operate LED system and find solutions to some simple technical problems. We can train 2-3 people for our clients.

Basic Training
Three days' workshop training of some basic skills of LED Screen System 　
　 ※　 PC Basic Knowledge 　
　 ※　 Windows Operation System 　
　 ※　 LED Screen Working Principle 　
　 ※　 General System Problems 　
　 ※　 System Daily Maintenance & Safety.

Site Training
Three days' onsite training on purpose to get the Clients to know how to operate the LED screen system, how to deal with general problems. And how to install hardware and software:
　 ※　 Software Installation
　 ※　 LED Screen Daily Maintenance
　 ※　 Software Problem Treatment
　 ※　 Hardware Problem Treatment